Shipping & Returns

At Foreign, we are committed to providing a smooth and reliable shopping experience. This Shipping & Returns policy explains how we process, ship, and handle returns for orders placed through our website.

Shipping

We process and ship orders as quickly as possible after your purchase is completed.

  • Processing time: 1–3 business days
  • Delivery time (within Europe): 2–7 business days
  • Shipping carrier: DHL

Once your order has been shipped, you will receive a confirmation email with tracking information so you can follow your package.

Please note that delivery times are estimates and may vary due to delays with the shipping carrier or high demand periods.

Shipping costs

Shipping costs are calculated at checkout before completing your order. Any applicable fees will be clearly shown before payment.

Returns

We want you to be satisfied with your purchase. If you are not happy with your order, you can request a return under the following conditions:

  • Returns must be requested within 14 days of receiving your order
  • Items must be unused, unworn, and in original condition
  • Items must be returned in their original packaging (if applicable)

To request a return, please contact us at: info@foreignxculture.com

Refunds

Once we receive and inspect your returned item, we will notify you about the approval or rejection of your refund.

If approved, your refund will be processed within a few business days via your original payment method.

 Important notes

  • Return shipping costs are the responsibility of the customer unless otherwise stated
  • We are not responsible for delays caused by DHL or other external factors
  • Certain items may not be eligible for return (if clearly stated on product pages)

Contact

For any questions regarding shipping or returns, please contact us at: info@foreignxculture.com